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Important information about account security and fraud

Risks from identity theft, email, postal and online banking fraud have been increasing. You should be aware of these risks and that the security of your account is of the utmost importance to us.

Postal Fraud

Postal theft exists in various parts of the world and as a result criminals can obtain basic information such as your name, address, account number, balance, etc.... Although this is of little use on its own, a fraudster will attempt to falsify a bank letterhead and then seek additional information from you by posing as the bank. Their questions will all relate to personal information and security data such as passwords and the request will often require you to return some information by fax to a number unrelated to the bank concerned.

Internet and e-mail fraud

Some internet banking users from other UK banks have been the target of a fraud which uses fake e-mails to encourage customers to reveal their account number, PIN number or other personal details into either a counterfeit copy of a website or an email reply.

Contact us

Britannia International takes fraud prevention very seriously and the security of your money is of paramount importance to us. Should you be the victim of a fraud attempt, we will do everything we can to support you in ensuring the risks of it happening again are reduced to a minimum.

We have strict prevention measures in place, however fraudsters are now extremely organised and are employing ever more sophisticated fraud techniques. It is therefore extremely important that you are vigilant at all times. Never respond to an email, fax or letter which asks for personal information.

Britannia International Limited would never ask you to mail or fax personal or security information to us. In addition we would not ask you to tell us your PIN, username or answers to your security questions by e-mail. If you have any doubts regarding documentation or suspect you might have been a victim of potential fraud, please contact us directly.

Telephone: 01624 681100
(+44 1624 681100 if calling from overseas.)
24 hour answer phone
Fax: 01624 681105
(+44 1624 681105 if calling from overseas.)
Email: enquiries@britanniainternational.com