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1.0 How do I open
an account?
2.0 How do I make a
deposit?
3.0 How do I
make a withdrawal?
4.0 How do I make
withdrawals by Telephone/Fax?
5.0 How do I
transfer funds between Britannia International accounts?
6.0 What is an IBAN?
7.0 How do I
change interest payment details?
8.0 How do I
register a change of address?
9.0 How do I change
account-holder details?
10.0 How do I provide
satisfactory identification?
11.0 What do I do if an account-holder dies?
12.0 What do I do if I have any queries on my
account?
13.0 What is the
European Union Savings Tax Directive?
1.0 How do I open an account?
1.1 You can open an account by completing the appropriate Application
Form and posting it to us together with your cheque or details of your
electronic funds transfer, and two forms of identification. If you live
in the Isle of Man, you can make your deposit at any branch of
Britannia International. For a list of the identification documents
accepted please refer to question No.10. Your account will be opened on
the day that we receive the funds and you will start to earn interest
from this date, providing we have all the information we require.
Click here to go to 'forms' where you can print the Application Form
for the account that you wish to open.
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2.0 How do I make a deposit?
2.1 You can make additional deposits to
your account in the following ways:
- By Sterling
Cheque made payable either to yourself as account holder or to
Britannia International with your name and / or account number. Please
note that it is not sufficient for the cheque to be made payable to
"Britannia" or Britannia International".
- By electronic
funds transfer, by providing the following information:
Bank: NatWest Plc,
Prospect Hill, Douglas, Isle of Man IM99 1AQ.
Sort code: 60-07-03.
Account name:
Britannia International
Account number:
71040625.
Payment Reference:
Your 9-Digit Britannia International Account number and your name.
If sending from anywhere other than the Isle of Man and the UK, please
also add our swift code which is RBOSIMDD
and our IBAN number which is GB44NWBK60070371040625
(please refer to question No. 6 for an explanation of IBAN number)
- By Standing Order
(Sterling only)
- By cash
– if you are resident in the Isle of Man you can deposit up
to £5,000 in cash at any of our Island branches. Please note
you will be asked to provide evidence of the source of large cash
deposits.
2.2 You can also pay in cheques in
currencies other than Sterling or those drawn on non-UK banks. Please
note that interest cannot be paid on these deposits until clearance is
received and this can take several weeks. Bank charges incurred for
this service will be passed on to you.
Click
here to print a Deposit Form.
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3.0 How do I make a withdrawal?
3.1 You can make withdrawals by the
following methods:
- By Sterling
cheque. Provided we receive your request by 3pm we can send a Sterling
cheque by post, free of charge, on the same working day.
- Electronic funds
transfer. We can send a withdrawal direct to another bank account by
electronic funds transfer. We can do this on the same working day
providing we receive your request by 11am. There is a charge for
sending electronic funds transfer.
All customers making a withdrawal to a European country need to provide
us with a BIC and IBAN (please refer to question No. 6 for an
explanation of IBAN number) for any outgoing payment.
- Cash. If you are
resident in or visiting the Isle of Man you can withdraw up to
£500 per account in cash at one of our branches.
Click
here to print a withdrawal form.
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4.0 How do I make withdrawals by
Telephone/Fax?
4.1 For additional convenience, you can arrange to make withdrawals by
telephone and/or fax to nominated bank accounts.
Click
here to print a Telephone/Fax Withdrawal Form.
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5.0 How do I transfer funds
between Britannia International accounts?
5.1 To transfer a sum of money between
accounts simply complete a transfer form.
5.2 To transfer your entire account to
another Britannia International product simply complete a new
application form ensuring you indicate clearly from which account you
want your existing funds transferred.
Click
here to print a Transfer Funds Form
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6.0
What are IBANs and BICs?
6.1 IBANs (International Bank Account
Number) were introduced in July 2003 to clearly identify your bank and
account details and make payments more efficient. They include a
country code, corresponding bank code, sort code of beneficiary bank
and beneficiary account number. For example Britannia International's
IBAN is GB44NWBK60070371040625.
6.2 An IBAN is important when you are
sending funds to Britannia International or withdrawing funds within
the EU, Iceland, Liechtenstein, Norway and Switzerland. Throughout 2006
European banks are working towards having IBANs and Bank Identifier
Codes (BICs - also known as SWIFT codes) as the only valid means of
identifying beneficiary customer accounts for cross border payments in
Europe. With immediate effect, payments that do not carry this
information may be subject to delay and higher fees levied. With effect
from 1 January 2007 payments without beneficiary IBANs and BICs may be
rejected.
6.3 The beneficiary bank will supply you
with an IBAN and this should be included in your withdrawal
instructions. Many banks now provide the IBAN on bank statements and
correspondence, or publish it on their website.
6.4 When sending funds to Britannia
International, please quote our IBAN (GB44NWBK6007037104625) and
remember to include your name and account number as a reference.
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7.0 How do I change interest
payment details?
7.1 Many of our accounts offer a choice of
annual or monthly interest payments.
7.2 You can also choose to have your
interest reinvested or to have it paid away to an Isle of Man, UK or
Channel Islands bank account in your name.
Click
here to print a Change of Interest Payment Form.
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8.0 How do I register a change of
address?
8.1 Please remember to ensure we have up
to date address details for you.
Click
here to print a Change of Address Form.
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9.0 How do I change account-holder
details?
9.1 If you need to:
- add a new
account-holder to your account
- remove an
account-holder
- change personal
details (eg change of name on marriage)
Click
here to print a Change of Account-Holder Form.
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10.0 How do I provide satisfactory
identification?
10.1 Like all building societies and
banks, Britannia International is required to confirm the name, address
and signature of all new customers and re-verify existing customer
details. This can be done by providing one document each from List A
and List B, shown below, for each applicant:
Proof of
Identity (List A)
Full driving licence with photograph
Current full passport
Armed forces ID card
Employer ID card with photograph
Government issued national identity card with photograph
Proof of
Address(es) (List B)
Utility bill
Council tax bill
Bank statement*
Mortgage statement*
Credit card statement*
10.2 Documents from List A must be valid,
show your signature and be supplied in the form of certified copies. A
certifier must be a suitable independent person from the following: a
lawyer, solicitor, accountant, director or manager of an authorised
credit or financial institution, a notary public, a member of the
judiciary, a senior civil servant, a British Embassy official or a
serving police officer. The certifier should sign
and date the copy document (printing their name clearly in
capitals underneath) and
clearly indicate their position or capacity on it. The certifier must state in English that the
document has been “certified as a true copy of the
original”.
The items supplied in List B must be original, show your current
address(es), be recent and not more than three months old. Items marked
* must be issued by a recognised bank or building society. We promise
to send any original identification documents back to you by return
post.
Please note we will require proof of both
residential and correspondence addresses, if they differ.
10.3 By providing the above information
when we request it, you are helping us to guard against financial crime
as much as we possibly can. The information is needed to clearly
identify that you are who you say you are - this makes it harder for
criminals to use false or stolen identities to access the financial
system. The Financial Supervision Commission has produced this leaflet
which explains the reasons for our identification requirements in more
detail.
'Help
Fight Crime and Terrorism'
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11.0
What do I do if an account-holder dies?
11.1 If the account is held by joint
account-holders, the account can generally be transferred to the
surviving account-holder.
11.2 If the account is held by a sole
account-holder, it will generally be necessary for a representative of
the deceased’s estate to apply for Manx Probate before funds
can be released. We can supply details of how to obtain Manx Probate.
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12.0
What do I do if I have any queries on my account?
Please click here to
link to our address, telephone, fax and email information, along with
our office and branch opening hours.
Customer
Satisfaction Process
Should you need to make a complaint,
please click here for
full information about our customer satisfaction process.
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13.0
What is the European Union Savings Tax Directive?
For full information please click here.
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If you have further questions that are not
covered above, please contact us.
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